I have the honor to announce that William S. Hein & Co., Inc. has made a valuable addition to our organization. It is with great pleasure that I introduce Mr. Steven M. Roses, who will be joining our company as Director of Sales, beginning August 31, 2009. Mr. Roses’ experience in sales management and his reputation for building relationships with customers through a higher-level understanding of their needs, background and interests makes him an excellent fit with our company and a significant complement to our goal of providing the best customer service in our industry.
As Director of Sales at William S. Hein & Co, Inc., Steve will be responsible for strengthening our commitment to our customers by maintaining ongoing communication and building lasting relationships within the U.S. academic sector.
"I am excited to be working with a company that has such a wonderful reputation for surpassing customer expectations," said Steve. "Of utmost importance in my new role is my dedication to my customers and my passion to meet their needs."
Steve brings over fifteen years of experience in the legal publishing profession. Most recently, he served as U.S. Sales Manager in the Global Legal Products organization at Thomson Reuters Legal. In addition to his professional career, Steve is committed to his community in Maplewood, NJ where he serves as a volunteer for Big Brothers, Big Sisters of Essex, Hudson and Union Counties.
Steve graduated cum laude from Brandeis University in 1987 with a Bachelor of Arts degree, and subsequently received his Juris Doctor from Boston College Law School in 1990.
Dick Spinelli, Senior Vice President says, "I have known Steve for a number of years. He brings a legal background, experience in the law library profession, and a character that will add greatly to the sales team. I look forward to working with Steve as he begins his tenure with the Hein Company."
Mr. Thomas R. French, Professor of Law and Associate Dean, Barclay Law Library, Syracuse University College of Law says, "It has been a pleasure working with Steve over the years and I look forward to working with him in his new role."
I have known Steve for several years and am confident that his values fit our organization’s mission: Honesty and Integrity, Value our Customers and Coworkers, Commitment to Excellence, Open Communication, Teamwork, Corporate Citizenship, and Dedication to Quality and Service.
Steve is a welcome and valuable addition to our sales team. Steve, myself, Dick Spinelli, Roxanne Marmion, and Denise Gebauer all look forward to working together to service your needs.
Wm. Shannon Hein
Vice President, Sales