HeinOnline's Tip of the Week: How to Open PDF files directly in Acrobat

Recently, some users have reported problems saving the PDFs that they have downloaded from HeinOnline. The problem in particular is that their option to save the PDF has actually disappeared! We believe that the cause of the disappearing 'Save' button is one of Windows Vista's security measures. In some cases Windows does not recognize the origin of the PDF file, and in order to protect the user, it removes the ability to save the file to the computer. If you are experiencing this problem, we have provided a simple way of saving your files without have to alter your security settings.

These instructions apply to those HeinOnline users using Adobe Acrobat, or Acrobat Reader. Changing these setting will cause the Adobe program to open the file outside of your browser window. Once the file is opened in the Adobe program, you can print or save the file just as you normally would.

Open Adobe Acrobat/Acrobat Reader:

1.Click the 'Edit' Menu, and then select 'Preferences'.

2.Click the "Internet" option listed in the left-hand panel. Then, uncheck the option "Display PDF in browser"

3.Click OK, and close Acrobat.


  1. Thank you SO much, I thought i was going crazy. Excellent.

  2. The tip worked perfectly (with Vista). Now I've got windows 7, and it isn't working any longer (although "Display PDF in browser" is marked). Any further ideas??

  3. Can you email us at holsupport@wshein.com and let us know what browser and version of Adobe Reader you are using?

  4. Its true I am also facing problems in opening PDF files.I tried many times but failed to open my document.Thanks giving the steps how we can open PDF files.These tips are beneficial for many users who having the same problem which I had.Now its solved.